Join the Zigam workforce
Zigam Associate
Homemaking & Lifestyle Services
About Zigam
Zigam is Africa's premier ecosystem of homemaking professionals, creating a modern, trusted and organised way for individuals, families and businesses to access exceptional everyday support.
Through The Ozi Experience, clients have access to a trained Zigam Associate who can provide four essential services in a single booking: Housekeeping, Wardrobe & Laundry, Errand Concierge, and Kitchen Operations.
We are looking for individuals who take pride in service, possess a strong work ethic and are committed to delivering an exceptional client experience.
The role
What you'll do
As a Zigam Associate, you will represent the Zigam brand while providing professional support to clients in their homes and workplaces.
You will be trained to deliver our four core service areas and may be assigned to different clients depending on their needs.
Housekeeping
Execute meticulous cleaning, deep sanitisation, and spatial organisation to maintain a pristine, luxury environment. Apply systemic alignment and aesthetic arrangement to rooms, surfaces, and common areas, ensuring the home or office is always in a state of perpetual readiness.
- Cleaning and maintaining assigned residential or workplace spaces
- Dusting, sweeping, mopping and vacuuming
- Cleaning kitchens, bathrooms and common areas
- Maintaining an organised and presentable environment
- Identifying areas requiring attention and proactively addressing them
Wardrobe & Laundry
Manage comprehensive wardrobe care, including sorting, specialised washing, delicate fabric handling, steam-finishing, and precise folding and hanging. Maintain organised closet inventories and coordinate seasonal wardrobe rotations with care.
- Sorting, washing, drying and folding clothing and household linens
- Ironing and appropriately storing garments
- Handling different fabrics and garments with care
- Maintaining high standards of garment and linen presentation
Errand Concierge
Manage trusted day-to-day household logistics, including curated errands, package management, and localised provisioning. Coordinate seamlessly with other service providers or estate staff to maintain smooth operational flow.
- Completing assigned personal and household errands
- Grocery and essential-item shopping
- Collection and delivery of items
- Supporting clients with everyday tasks requiring physical presence
- Handling client belongings and purchases responsibly
- Administration support
Kitchen Operations
Apply the professional culinary standard of mise en place — everything in its place — to private kitchens, supporting ingredient preparation and meal readiness.
- Manage pantry inventory, monitor expiration dates, and keep dry goods impeccably organised
- Provide deep sanitisation of kitchen surfaces, appliances and high-end tableware, maintaining a flawless, camera-ready environment for clients, private chefs or content creators
- Washing, peeling, chopping, slicing and portioning ingredients
- Supporting pantry and refrigerator organisation
- Maintaining cleanliness and order during food preparation
- Dishwashing and restoring the kitchen after use
Beyond the tasks
Client experience
Associates are expected to:
- Deliver service with courtesy, discretion and professionalism
- Respect clients' privacy, homes, belongings and personal information
- Communicate clearly and respectfully
- Anticipate reasonable client needs where possible
- Follow Zigam's service standards and operating procedures
- Maintain professional appearance and conduct at all times
- Represent the Zigam brand with integrity
Required skills
What we look for
Impeccable attention to detail
An uncompromising eye for neatness, spatial symmetry, and high standards.
Discretion & trustworthiness
Absolute commitment to client confidentiality and privacy, recognising the high-trust nature of entering private spaces.
Hospitality mind-set
A warm, professional, and proactive approach to service, anticipating needs before they are spoken.
Time management & systems thinking
Ability to execute tasks methodically within a structured operational day or retainer schedule.
Communication & interpersonal skills
Clear, polite, and professional verbal and written communication.
Physical stamina
Ability to perform active, hands-on operational tasks throughout a structured workday with poise and energy.
- Excellent organisation
- Ability to follow instructions and procedures
- Reliability and punctuality
- Ability to work independently
- Strong sense of responsibility and ownership
- Ability to manage multiple tasks within a booking
- Respect for privacy and confidentiality
- Customer-service orientation
- Willingness to learn and receive training
Personal attributes
The ideal Zigam Associate
Experience
Previous experience in any of the following would be advantageous:
Education & qualifications
Minimum requirements
- Minimum of a secondary school education or equivalent
- Ability to communicate effectively in English
- Basic numeracy and literacy
- Ability to use a smartphone and basic digital applications
- Ability to complete Zigam's training and assessment programme
Advantageous, but not mandatory
- 1 year of professional experience in luxury hospitality, high-end housekeeping, or boutique concierge services
- Formal background or training in hospitality protocols, kitchen services, or professional textile care
- Hospitality certification
- Housekeeping training
- Food handling or culinary training
- Laundry experience or training
- Customer service certification
- Previous experience working in a professional service environment
Safety & vetting
Because Zigam Associates may work in private homes and businesses, successful applicants will be required to undergo Zigam's selection, verification and onboarding process. Candidates must successfully pass a rigorous multi-stage background check, identity verification, and professional reference assessment.
This may include:
- Identity verification
- Address verification
- Reference checks
- Background and due-diligence checks where applicable
- Verification of submitted qualifications and experience
- Interviews and practical assessments
- Professional training
- Code of Conduct acceptance
- Confidentiality and privacy commitments
- Service standards assessment
What Zigam offers
More than a job
As a Zigam Associate, you'll receive professional training, supervision, and the dignity of formal work — on a schedule that respects your time.
Professional training
Develop practical skills across our four core service areas.
Structured support
Receive supervision, guidance and ongoing performance support.
Professional identity
Become part of a growing ecosystem of trained homemaking professionals.
Flexible work opportunities
Access service assignments based on available bookings and your schedule.
The dignity of formal work
Work within a structured professional environment with clear standards, expectations and accountability.
Who we are looking for
Service is a profession
We are looking for people who believe that service is a profession.
People who understand that excellence is found in the details.
People who take pride in creating clean spaces, caring for people's belongings, completing tasks properly and making someone's day easier.
If you are dependable, proactive, discreet, empathetic and committed to excellence, we would like to hear from you.
Apply to JoinQuestions? Email Zigam2026@gmail.com or call +234 705 372 8258.